Refund policy
We want you to love your fit! We offer a 7-Day Return and Size Exchange Policy, which means you have 7 days after receiving your item to request a return or size exchange.
Eligibility Criteria for Returns & Exchanges
To be eligible for a return or exchange:
- The item must be in the exact condition you received it: unworn, unwashed, and unused.
- Original tags and packaging must remain intact.
- You will need the order receipt or proof of purchase.
How to Request a Return or Exchange
To initiate a return or exchange, please reach out to us:
- Email: support@khaero.shop
- Alternate Email: thekdstar24@gmail.com
Once your request is approved, we will provide you with step-by-step instructions and the return shipping details. Items sent back to us without prior return authorization will not be accepted.
Damages, Defects & Wrong Items
Please inspect your order upon delivery. If the item is defective, damaged, or if you received the wrong item, contact us immediately via email so we can evaluate the issue and arrange a free replacement.
Exchanges
If you need a different size or design, the fastest way is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item or request a size replacement through our support team.
Refunds
We will notify you once we’ve received and inspected your return. If approved, your refund will be processed automatically to your original payment method (or as store credit/UPI transfer for COD orders) within 5-7 business days.